DAWES LONDON LIMITED PRIVACY NOTICE

This is the privacy policy for Dawes London Ltd (“we”, “us”, and “our”), provider of real estate services. Dawes London Ltd is a limited liability company registered in England and Wales with number 13545478. Its registered office is Oak House, Market Place, Bedale, North Yorkshire DL8 1AQ.

For the purposes of the General Data Protection Regulation (GDPR), we are the data controller of the personal data you submit via telephone enquiries, email, SMS or otherwise.

Our ICO registration number is ZB201749.

References to ‘we’ are to Dawes London Ltd. References to the ‘website’ are to www.daweslondon.com

OUR WEBSITE

We make every effort to ensure that the contents of the website are accurate but cannot guarantee its accuracy and we reserve the right to make changes to the website (including these terms and conditions) at any time without prior notice. The content of this website is for information only and should not be relied upon. The use of the website does not create or imply any professional or client relationship with Dawes London Ltd.

We will not be responsible for any viruses that affect your computer by use of this website.

By accessing and continuing to use this website you agree and acknowledge that you do so upon these terms.

Cookies

Our website uses “cookies”. A “cookie” is a small file of letters and numbers that is sent to your computer by a website and is automatically saved on your computer by your web browser. Each time you request a page from our website, your web browser sends this cookie back to the website server.

This allows us to recognise, count and track activity on our website and helps us to improve the way in which our website works and for other research and marketing purposes.

Intellectual Property

The copyright of the website and its content belongs to Dawes London Ltd. You may not reproduce or incorporate any of the website into any other website. You may not download, temporarily store or copy one or more pages from the website.

Website Downtime

Whilst we take care to ensure that the standard of this website remains high and to maintain its continuity, the internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur from time to time. Because of this we do not accept any obligation or responsibility to operate the website in whole or in part.

Law

Any terms and conditions relating to the use of the website are subject to the laws of England and Wales and any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Should a court rule that any term or condition is invalid or unenforceable this will not affect the remainder of the term and conditions which shall remain in full force and effect.

MARKETING

We would like to send you information about services, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post or email.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

—contacting us at harry@daweslondon.com

—using the ‘unsubscribe’ link in emails

Our Collection of your Personal Information:

We collect personal information about you when you register with us, contact us, send us feedback or purchase our services. We collect this personal information from you either directly, such as when you register with us, or indirectly, such as your browsing activity while on our website (see ‘Cookies’).

You may opt out of this at any time by telling us, or if we have contacted you via email, you will be given an option to opt out by replying to the relevant email.

We may use your personal data to provide you with customer support or to investigate complaints or concerns about your account.

We may use your personal data to provide you with information on services that you may be interested in. This information will be provided electronically via email. We will not transfer any of your personal data to third parties for this purpose unless you give us your explicit consent.

In certain circumstances we may ask for your consent to share your personal data with explicitly identified third parties so that they can contact you for marketing purposes or provide you with their own products or services. We will only do so if you have given us your explicit consent to share your personal information in this way. You can withdraw your consent at any time by writing to us at Oak House, Market Place, Bedale, North Yorkshire DL8 1AQ or by emailing harry@daweslondon.com.

For more information on your rights in relation to marketing, see ‘Your rights’ below.

Your Rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how we use your use personal information

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

• claim compensation for damages caused by our breach of any data protection laws

If you would like to exercise any of those rights, please:

• email, call or write to us,

• let us have enough information to identify you,

• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

• let us know the information to which your request relates.

Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to Complain

The General Data Protection Regulation gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

How to Contact Us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to harry@daweslondon.com or call +44 (0)7787 513314